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Return cost

Returns are at your own cost. However by using our online portal we are able to offer you discounted shipping rates compared to when you create shipment completely on your own.

Shipping cost can be paid when creating the shipping label via de return portal. If you use our return portal to create a shipping label, the return cost are as below. You can choose to drop off the packae of have the delivery service pick up your return.

Return location Drop Off Pick up Carriers
Austria  €9.10  €11.50 UPS
Belgium  €8.10  €10.50 DPD, UPS
Bulgaria  €8.45  €11.50 UPS
Croatia  €11.80  €14.25 UPS
Czechia  €11.80  €14.25 UPS
Denmark  €10.60  €13.05 UPS
Estonia  €11.80  €14.25 UPS
Finland  €10.60  €13.05 UPS
France  €9.10  €11.50 DPD, UPS
Germany  €8.45  €10.85 DHL, DPD, UPS
Greece  €11.80  €14.25 UPS
Hungary  €11.80  €14.25 UPS
Ireland  €10.60  €13.05 UPS
Italy  €10.60  €13.05 UPS
Latvia  €11.80  €14.25 UPS
Lithuania  €11.80  €14.25 UPS
Luxembourg  €9.10  €11.50 UPS
Monaco  €9.10  €11.50 UPS
Netherlands  €5.40  €6.00 DHL, UPS, DPD
Poland  €11.80  €14.25 UPS
Portugal  €10.60  €13.05 UPS
Romania  €11.80  €14.25 UPS
Spain  €10.60  €13.05 UPS
Sweden  €10.60  €13.05 UPS
United Kingdom  €9.10  €11.50 UPS
United States  €29.95 not available UPS

 

 * For returns from countries not mentioned in the table below you will be responsible for organizing the return shipping yourself. Please don't forget to put in the return form with mention of your name and order number.